AusPet Industry Expo – Privacy Policy

 The Pet Industry Association Australia (PIAA) (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and manage your personal information in connection with the AusPet Industry Expo (“Event”).

 1. Collection of Personal Information

We collect personal information necessary to manage your participation in the Event and to facilitate business interactions between attendees and exhibitors, including:

  • Name, business name, job title

  • Email address and phone number

  • Industry sector and business details

  • Registration, attendance, and engagement information

 We may collect this information when you:

  • Register for the Event

  • Communicate with us

  • Participate in Event activities, surveys, or promotions

  • Interact with exhibitors, including via badge scanning or lead capture tools

 Some information is required to process your registration and provide Event access. Failure to provide required information may result in inability to attend.

 2. Purpose of Collection

Your personal information is collected and used to:

  • Manage Event registration, access, and attendance

  • Facilitate connections between attendees, exhibitors, and sponsors

  • Enable exhibitors to identify and engage with relevant business contacts

  • Provide Event updates and operational communications

  • Improve Event delivery and future planning

  • Share relevant industry updates, membership information, and future events

 The Event is designed to facilitate business networking. By attending, you acknowledge that engaging with exhibitors may result in follow-up contact.

 3. Exhibitor Data Collection (Lead Capture)

Exhibitors may collect your details through badge scanning, QR codes, or direct interactions.

By allowing your badge to be scanned or providing your details, you consent to your information being shared with that exhibitor.

Exhibitors may use this information to contact you regarding their products, services, or business opportunities.

Exhibitors are independent parties and are responsible for their own privacy practices.

4. Marketing Communications

By registering, you consent to receiving Event-related communications.

You may also receive updates about future events, industry news, and PIAA initiatives.

You can opt out at any time via unsubscribe or by contacting us.

5. Disclosure to Third Parties

We may share your information with:

  • Event service providers (e.g. registration systems, badge printing, IT platforms)

  • Sponsors and partners where relevant to Event delivery

  • Exhibitors, where you have chosen to engage or share your details

 We do not sell your personal information.

6. Overseas Disclosure

Personal information may be stored or processed by service providers located outside Australia.

By providing your information, you consent to this disclosure.

7. Photography and Media

The Event may be photographed or recorded for promotional purposes.

By attending, you consent to this use unless you notify us otherwise in writing prior to the Event.

8. Data Storage and Security

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access.

However, no system is completely secure, and we cannot guarantee absolute security.

9. Access and Correction

You may request access to or correction of your personal information at any time by contacting us.

We will respond within a reasonable timeframe.

10. Retention of Information

We retain personal information only as long as necessary for Event management, compliance, and ongoing industry engagement.

11. Cookies and Digital Tracking

Our websites and registration platforms may use cookies or similar technologies to improve user experience and track engagement.

Where Event apps or digital platforms are used, additional data such as engagement, session attendance, or interactions may be collected.

12. Third-Party Platforms

Our platforms may contain links to third-party websites or services.

We are not responsible for the privacy practices of those third parties.

13. Legal Disclosure

We may disclose personal information where required by law, regulation, or legal process.

14. Minors

This Event is intended for industry professionals.

We do not knowingly collect personal information from individuals under 16.

15. Complaints

If you have a privacy concern or complaint, please contact us using the details below.

We will respond within a reasonable timeframe.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

16. Changes to this Policy

This Privacy Policy may be updated from time to time.

The latest version will be available on our website.

17. Contact Us

Pet Industry Association Australia (PIAA)

Email: info@piaa.org.au